Last updated: January 6, 2026

Welcome to rachelmattern.com (the “Website” or “Site”), owned and operated by Rachel Mattern (“we,” “us,” or “our”). By accessing or using this website, including purchasing products or services, you agree to be bound by these Terms of Use (the “Terms”). If you do not agree, please discontinue use of the site.

Use of This Website

This website is intended to provide information about and access to our design and illustration services, including surface pattern design, custom illustration commissions, licensed artwork, and items available through our art shop. You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.

Intellectual Property

All content on this website, including but not limited to illustrations, surface patterns, artwork, designs, text, graphics, logos, photographs, and digital files, is the intellectual property of Rachel Mattern, unless otherwise stated, and is protected by copyright and intellectual property laws.

Nothing on this website grants you ownership of any intellectual property rights unless expressly stated in writing.

Art Licensing

Art Licensing terms vary depending on the project or product and will be outlined in a separate written agreement or license description. Purchasing a licensed product or commissioning licensed artwork does not transfer copyright ownership unless explicitly stated.

All rights not expressly granted remain with Rachel Mattern.

Custom Illustrations

Custom illustration or design commissions are subject to individual project agreements, which may include scope, timeline, usage rights, payment terms, and revision limits.

Unless otherwise agreed in writing:
  • Copyright remains with Rachel Mattern
  • Clients are granted a limited license for the agreed-upon use only
  • Final artwork may be displayed in portfolios, on this website, or on social media for promotional purposes

Digital Art Downloads

All digital art downloads are for personal or licensed use only, as specified at the time of purchase. You may not:
  • Resell, redistribute, or share digital files
  • Claim the artwork as your own
  • Use the artwork for commercial purposes unless a commercial license is purchased or granted in writing
Due to the nature of digital products, all digital download sales are final and non-refundable.

Payments and Refunds

Payment terms for products and services are outlined at checkout or in project agreements. Refunds are not guaranteed and are handled on a case-by-case basis, except where required by law.

Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.

Disclaimer

This website and its content are provided “as is” without warranties of any kind, express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free from harmful components.

Limitation of Liability

To the fullest extent permitted by law, Rachel Mattern shall not be liable for any damages resulting from your use of this website, products, or services.

Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will be effective upon posting to this page.

Contact

For questions regarding these Terms, contact:
Rachel Mattern at rachelmatterndesign@gmail.com

Terms of Use

Last updated: January 6, 2026

This Privacy Policy explains how Rachel Mattern collects, uses, and protects your personal information when you visit rachelmattern.com.

Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, billing details, or other information you voluntarily provide when contacting us, purchasing products, or commissioning work
  • Technical and Usage Data: IP address, browser type, device information, pages visited, and interactions with the site
  • Transaction Information: Purchase history related to digital downloads, art shop items, or services

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:
  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

How We Use Your Information

We use your information to:
  • Provide and deliver products and services
  • Respond to inquiries and manage commissions
  • Process payments and send order confirmations
  • Improve website functionality and user experience
  • Send marketing communications, only with your consent

Cookies and Tracking Technologies

This website uses cookies and similar technologies to analyze traffic and enhance usability. You may disable cookies through your browser settings, though some site features may not function properly.

Third-Party Services

We may share limited information with trusted third-party service providers, such as:
  • Payment processors
  • Website analytics platforms
  • Email marketing services

These providers only access information necessary to perform their services and are required to protect your data.

GDPR Rights (EEA Residents)

If you are located in the EEA, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:
  • Request disclosure of personal information collected
  • Request deletion of your personal information
  • Opt out of the sale of personal information (note that we do not sell personal data)
  • Not be discriminated against for exercising your privacy rights

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

International Data Transfers

If you are accessing this site outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact

For privacy-related questions or requests, contact:
Rachel Mattern at rachelmatterndesign@gmail.com

Privacy Policy